Frequently Asked Questions

Where do you source your seafood from?

From the experts behind FultonFishMarket.com, The Fish Drop gives you access to the largest seafood market in the western hemisphere. Until now, this type of access was limited to local chefs and restaurants, but now that abundance is directly available to you! You can read more about our sourcing process here.

Is my seafood sustainable?

Yes! Here at The Fish Drop, we believe it's extremely important that we all work towards preserving our fisheries, and don’t overtax our precious oceans. We procure sustainably caught or raised seafood, and our Neighborhood Fish Drop program focuses exclusively on wild, US-caught seafood. You can learn more about our sustainable seafood philosophy here.

Will my fish be frozen? How will it be delivered?

 Our fish is never frozen (unlike other subscription and delivery services). We purchase the freshest seafood available,  then pack it in our biodegradable and recyclable packaging. We only use food safe gel packs (no dry ice here), which keeps the seafood cold, without the risk of freezing. When your shipment arrives, you can cook it immediately, or store it in your refrigerator for later. You can read more on our packaging and shipping here.

 How do I make changes to my account?

Making changes to your account is easy. Check out our Customer Support page to find frequently requested changes. Or, Contact Us if you'd like to send us a message.

What's a Neighborhood Fish Drop?

The Neighborhood Fish Drop delivers a share of wild, US-landed seafood to a convenient location near you, once per week on a specific day and time, where you can pick it up. It's a wonderful way to discover new seafood, since we'll choose something different for you each week. It also supports American fisheries and local businesses hosting the Neighborhood Fish Drop.